The energy firm has agreed to pay the sum in refunds and compensation after it was found to have failed to provide its ...

The payout includes £231,000 of credit remaining on accounts when they were closed, energy regulator Ofgem has said.

Octopus Energy pays £1.5 million for prepayment meter billing errors - Ofgem found more than 34,000 prepayment meter ...

Octopus Energy founder Greg Jackson accuses opponents of "gaslighting" in a fierce lobbying battle over the UK's power market ...

Octopus had agreed to pay a total of £1.483 million in compensation and redress, an average £43 per affected customer.