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Generative AI is transforming customer service — but are companies ready? In this episode of Today in Tech, Keith Shaw talks ...

Zurich Insurance Group is using AI in its new customer relationship management system to help agents provide more tailored ...

You can reach Expedia's customer service by calling their toll-free number, using the live chat 855 542-9255 feature on their ...

Klarna is recruiting a new batch of customer service employees, and the company will now focus on providing "quality" human ...

To reach a live person 1-855-635-7012 at Travelocity Customer Service for support, you can call their 24/7 Travelocity ...

This collaboration marks a significant step in Aramex’s commitment to delivering seamless, AI-driven customer interactions at ...

Colorado Public Utilities Commission report says complaints about Xcel’s customer service are also on the rise.

Generative AI’s use for knowledge management is growing in customer experience programmes, suggesting a new vocation for KM.

In the construction industry, how well does your team do in the realm of customer service? Discover how to provide good ...

New Florida-based venture aims to modernize and franchise traditional trades like tailoring, shoe repair, and upholstery, to ...

In the evolving world of customer service, organizations are embracing advanced technologies to anticipate and resolve issues before they arise, improving efficiency. This shift is largely driven by ...