Five9 held its annual CX Summit, in Nashville, TN, this week. The 1,500+ customers, prospects, and partners convened to hear ...
At the Wells Fargo TMT Summit, RingCentral CFO Vaibhav Agarwal laid out clear case for AI-powered receptionists.
This following Q&A with Gowtham Sampath, Assistant Director and Principal Analyst at ISG, provides more detail on what data ...
People cite careless and malicious activity from users and AI as the biggest risks in data loss. Respondents on a Proofpoint ...
AI is great for collecting and summarizing data – but the human workforce still needs to be expert in what the data contains ...
As Microsoft holds its annual Ignite enterprise user conference in San Francisco, I thought it would be a good time to look ...
A recent study from Zapier found that while nearly every enterprise has brought AI onboard, only half report seeing ...
In Eastern Management Group’s recent surveys, respondents cited the vendor’s balance of reliability and innovation.
Mitel launched Mitel Workflow Studio (MWS), a generative AI-powered low-code/no-code integration platform on Thursday.
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