Brands not leveraging short-form content risk missing out on reaching potential customers. Here are a few ways brands can get ...

AI tools need the right data and brand context to model from to provide actionable intelligence. Without the right inputs, ...

French fashion giant Chanel is the latest company to suffer a data breach in an ongoing wave of Salesforce data theft attacks ...

The most successful retailers go further with advanced personalization strategies, removing the guesswork and acting with ...

In a retail world that demands both scale and empathy, contact center intelligence is what makes smart service possible.

Acting like an independent teammate, agentic AI goes beyond automation by orchestrating and optimizing complex workflows.

Claire's, once a staple for mall-going tweens and teens, filed for bankruptcy for the second time in seven years on Monday.

Smart investments in AI will allow independent and regional retailers to improve discovery, build long-lasting loyalty, and ...

For decades, cybersecurity strategies in retail have focused on protecting data that's visibly sensitive. Credit card numbers ...

Journey management provides the structure for that shift. It enables teams to align on shared goals, act with greater clarity ...

Welcome to the new era of delivery fraud: subtle, behavioral and hiding in plain sight. Narvar data shows that more than 15 ...

Retail hiring has been unpredictable, especially in the post-pandemic period. Early in 2025, hiring surged, perhaps to get ...