Carnival's elimination of lifetime loyalty status has long-time cruisers furious. Comments from their brand ambassador suggest adjustments might be possible.

Carnival Cruise Line probably did not expect the level of anger its new loyalty program caused with its passengers. The cruise line shared a program that eliminated lifetime loyalty levels that was based on dollars spent,

Although the cruise line is facing even bigger issues now, Carnival has come up with a solution for one loyalty program problem that passengers will appreciate.