While shifts in consumer shopping behavior and lower demand can cause stores to close, corporations often choose to shutter ...

There was an old Walmart I would visit when I first moved to the city I’m in. The first time I went, the cashier was visibly ...

Consumers often turn to online reviews to decide where to shop, eat or book services, but a new Tulane University study finds ...

Great CX doesn’t require perfection—it requires intention. A genuine commitment to listening, learning, and putting people ...

Walgreens Boots Alliance announced in October 2024 its plans to close approximately 1,200 stores across the United States as ...

One of us, Patrick, witnessed this firsthand in 2003 while working as a pharmacy technician at Walgreens in a midsize West ...

As Walgreens goes private in a $10 billion buyout, experts weigh what private equity ownership could mean for pharmacy care.