Providing patients with a high level of care is a priority for most providers and support staff, but when it comes to their overall experience at your hospital, patients’ concerns reach far beyond the ...

Consumerization of health has been a key part of the discussion when it comes to patients’ wishes. To hit the mark, patients expect convenience and better understanding of their overall health using ...

The initial interaction between patient and provider is critical to building a trusting care relationship, according to Nabil Ebraheim, MD, the chairman of orthopedics at the University of Toledo ...

Part of providing quality care to patients with limited English proficiency is communicating with them in their own language, an AdventHealth CMO says. CMOs need to ensure that health systems and ...

Does this conversation sound even vaguely familiar? If so, it should be easy to convince you that the era of McMedicine has come to an ED near you. Although I used this factitious interaction as ...

The Agency for Healthcare Research and Quality has published a patient fact sheet called “20 Tips to Help Prevent Medical Errors.” This fact sheet is not only valuable for patients but providers can ...

BOSTON — Online patient portals have shifted patient expectations of how quickly clinicians respond and provide timely care, which can lead to burnout. But asynchronous care can, in some cases, be ...

K. "Vish" Viswanath, PhD, discusses the impact of misinformation on trust in health care, emphasizing the importance of reliable sources and patient-physician communication. K. "Vish" Viswanath, PhD, ...

Alzheimer’s disease puts a significant burden on not only the nearly seven million people who have been diagnosed with it, but also the caregivers supporting them. More than 11 million Americans ...

The healthcare industry is in a constant state of evolution. As the new year gets underway, leaders are tasked with balancing innovation—a key to staying competitive and efficient—with the unchanging ...

Every year, thousands of parents find themselves in the neonatal intensive care unit (NICU), thrown into parenthood weeks or even months before their baby was supposed to arrive. Lindsay Baxt, the ...