Quiq reports nine key customer service challenges, emphasizing setting clear expectations, training for empathy, and ...

Here are several online and offline marketing techniques that you can use to reach more potential customers for your ...

AI swarm agents are transforming small business operations. Learn how coordinated AI teams can automate entire workflows ...

Instead of responding only when something breaks, AI allows the industry to anticipate homeowner needs. This can reduce costs ...

Across Canada, there are convenience stores with no clerks, hotels where guests check in, check out and order fresh towels on ...

Hearing the unmistakable “thump” of a Royal Enfield motorcycle’s engine invariably brings forth images of traversing long open roads. Since 1901, when the first motorcycle was produced in the UK, to ...

AI is already used in some restaurants, from front of house to the kitchen and every place in between. Here's how it will ...

You might not know how often you order dessert or how much you spend when dining out, but restaurants that use this ...

Customer care and sales roles form part of 400 jobs being brought back to the UK following the Vodafone–Three merger ...

Powered by artificial intelligence, rising climate risks, and changing customer expectations, the insurance industry is now ...

The year 2026 is almost here, and with the new year comes a new wave of scams that could potentially drain your bank account.