In today’s world, there is a greater need for kindness, appreciation ... employees. Sincere, informed acknowledgement of employees’ efforts can go a long way, yes, but small gifts can be fun ...

Leave the Lincoln and Rolex behind and create a culture that encourages long-lasting motivation and retention.

· Go public with appreciation. Let customers know how they are valued by taking to social media or signage in the office that shares tales of exceptional employees. Speak about what staff did and how ...