Silverback AI Chatbot has announced ongoing development and refinement of its AI Assistant feature, reflecting significant shifts in how organizations manage digital communication, user interaction, ...

Therapists' use of AI raises questions about clients' privacy and data ownership. Even conscientious therapists might not be ...

Prompts: A prompt is simply what you type into an AI chatbot. You can just chat normally, like you would to a friend. But ...

Shoppers can now place orders directly from ChatGPT or Claude, without even opening ecommerce apps. That is forcing Amazon, ...

A research paper found that chatbots overall were 10 times more effective than TV ads and other media in changing someone’s ...

China has introduced sweeping new AI rules targeting chatbots, tightening controls on content, training data and security in ...

ServiceNow has a proven AI chatbot platform with almost 8,400 customers and 85% of the Fortune 500.

Holiday magic is getting a user interface. Pay-per-minute Santa calls, emoji-made videos, and AI elves caught on camera — all ...

OpenAI CEO Sam Altman has compared starting a tech company to starting a religion. But can we trust Big Tech to play God?

Teen use of AI chatbots is growing, and psychologists worry it's affecting their social development and mental health.

Both ChatGPT and Gemini offer a smarter voice mode that lets you talk to the chatbot instead of typing everything. But ...