Salesforce names the Trusted Enterprise AI Harness: six capabilities, an AI Control Plane, a February 2027 window, no price, ...

Eighteen months ago, I wrote that Salesforce had made a fundamental mistake with its AI strategy. The issue was never the models or the long-term vision. It was the way the company chose to introduce ...

The 20-year-old AppExchange gets its biggest overhaul yet, consolidating more than 13,000 apps, agents, and integrations under one roof — with a $50M fund to keep the partner pipeline flowing.

Salesforce Headless 360 is a play for the Claude-pilled generation. But the Trailblazers who built the ecosystem still aren’t invited to this party. SAN FRANCISCO —Salesforce just dropped seven ...

Salesforce administrators and RevOps teams are under constant pressure to implement changes quickly while maintaining accuracy and compliance. Cirra AI Change Agent introduces an agent-driven approach ...

Salesforce today launched Agentforce Help Agent, a prepackaged, autonomous service agent that the company says deploys in minutes across voice, web, portal, and messaging. And it only bills when it ...

After months of pushback and budget blowouts, Salesforce is finally rewriting the rules of engagement for Agentforce. Salesforce has introduced a significant overhaul to its Agentforce pricing ...

December 2024 witnessed a landmark moment in enterprise AI: the announcement of Salesforce Agentforce 2.0. Amid a flurry of AI agent launches from Workday, ServiceNow, and SAP, Salesforce took center ...

Salesforce today released Agentforce Observability into general availability. The update brings two major capabilities, Agent Analytics and Agent Optimization, directly into Agentforce Studio, with ...

For years, economists, business leaders, and technologists debated whether artificial intelligence would augment human labor or outright replace it. Now, in 2025, the debate is over. A new economic ...

The co-founder’s candid admission about Lightning, a native CRM that requires zero Salesforce experience, and an unreported research project called “Albert” — inside the March 31 Slackbot event. SAN ...

In a press briefing earlier this week, Krish Vitaldevara, Chief Product Officer at Informatica, and Rahul Auradkar, EVP & GM of Unified Data Services at Salesforce, introduced “Trusted Context” as the ...