The Federal Trade Commission issued a formal complaint to H&R Block for using deceptive practices in the free tax filing program.

H&R Block reached a settlement agreement with the FTC, agreeing to pay $7 million and overhaul its customer services and advertising for free tax filing services.

The Federal Trade Commission finalized an order to H&R Block requiring the tax-preparation company to make changes to its practices ahead of the coming tax season and pay a $7 million fine.