I had a similar experience with a PS2...I dropped it in transport (~2 foot fall, but on a hard floor). The disc tray popped out, and the eject mechanism was completely fouled...wouldn't push it in or ...

I've searched but couldn't find anything on it. Maybe I need to go to the hardware forum. I'd like to keep my XBOX. I've loved it through the years, but I see replacing the dvd drive could cost as ...