Tableau is stepping up its efforts to integrate with parent Salesforce as its analytics software will build in Einstein Analytics, which will be renamed Tableau CRM. Under the plan, Tableau CRM will ...

Customer churn is costing mid-market companies an average of $5.5 million per year. Retailers need to avoid the costly mistakes that result in such disastrous churn, according to a recent CRM and ...

Customer attrition and churn are not new problems. Anyone who has spent time in the sales world has heard statistics around the cost of acquiring a new customer. It can be five to 25 times more ...

Sales professionals tend to fall into a trap where they become so focused on closing deals that they make a sale and then move on to the next prospect. However, anyone in sales is likely familiar with ...

Like Ginger Rogers and Fred Astaire, marketing and sales teams' moving in harmony is the holy grail of delivering a better customer experience (CX). Although the importance of Marketing and Sales ...

Customer churn is costing mid-market companies an average of $5.5 million per year. Retailers need to avoid the costly mistakes that result in such disastrous churn, according to a recent CRM and ...