LONDON & NEW YORK, April 24, 2025--(BUSINESS WIRE)--Smart Communications TM, the leading cloud-based platform for enterprise customer communications, today announces it has acquired Joisto, a cloud ...

Smart Communications Inc. has recognized six employees for innovative solutions aimed at improving customer service efficiency through its inaugural “Hack the Bottleneck” internal innovation challenge ...

LONDON, July 23, 2024 (GLOBE NEWSWIRE) -- Smart Communications, a leading technology company focused on helping businesses engage in more meaningful customer conversations, released its 2024 “State of ...

The owner of Smart Communications was ordered to pay more than $50 million following a three-year legal battle.

NEW YORK--(BUSINESS WIRE)--Smart Communications™, a leading technology company focused on helping businesses engage in more meaningful customer conversations, announced today that it has taken one of ...

Smart Communications’ latest State of Customer Conversations report found that only 54% of customers are satisfied with the omnichannel experiences provided by their financial services, insurance, and ...

Cinven has agreed to acquire Smart Communications from Accel-KKR. Smart Communications is a global cloud-native provider of customer communication management and inbound conversation management ...

Smart Communications, providers of a customer conversations management platform, today launched SmartIQ, a product for transforming traditional forms-based processes into intelligent, conversational ...