Towson, MD -- We've all been there: The utility or appliance dealer says you must be home within some large window of time on a certain day for its employees to come hook up your phone or deliver your ...

The department store is capitalizing on its big name in appliance and home repair through a mobile optimized site which users can access for a bevy of home service tools such as connection to local ...

I recently contacted Sears to repair my dishwasher. A technician diagnosed the problem and ordered a new part. I prepaid $506 for the repair, which included a new part for my dishwasher. Sears sent me ...

When John Bartolotta’s dishwasher breaks down, he asks Sears for help in fixing it. Then he decides to buy a new dishwasher instead. Can he get his prepaid repair fee refunded? Q: I recently contacted ...