A team full of rude and disrespectful employees thinks they can get away with their bad behavior, treating customers and ...

Some customers just want to talk, even if they’re repeating the same thing over and over again. When one woman wouldn’t stop complaining about an employee’s lack of manners, her husband decided he’d ...

The right to refuse service to rude customers: Is it legal for a business? We’ve all seen the signs in businesses, retail shops and elsewhere that read, “We reserve the right to refuse service to ...

MAYFIELD HEIGHTS, Ohio -- A Guitar Center manager said July 9 that an employee had admitted that he had copied a customer’s credit card and made personal purchases that he charged to that account.