WASHINGTON COUNTY, Tenn. (WJHL) – Some Brightspeed customers across the Tri-Cities region are still without internet or phone service two months after Hurricane Helene knocked down cell phone lines.

Add Yahoo as a preferred source to see more of our stories on Google. JONESBOROUGH, Tenn. (WJHL) — A Brightspeed representative says more than 300 customers in Northeast Tennessee are still without ...

SOUTH BOSTON, Va. (WSET) — George Oliver, Rosa Chappell and James Henry Beard have been using their landline phone company, Brightspeed, for years, along with other Halifax County residents. But ever ...

FRANKLIN COUNTY, Va. (WDBJ) - People living on Mary Bett Hollow Road in Franklin County’s Ferrum depend on Brightspeed Internet for their internet service, and since there’s no cell phone signal in ...

BERTIE COUNTY, N.C. (WITN) - A Bertie County family remains without phone and internet service more than three weeks after their connection was lost, despite promises from Brightspeed that a ...

ST. JOSEPH COUNTY, Ind. (WNDU) - Our WNDU 16 News Now I-Team is looking into an outage affecting Brightspeed customers in St. Joseph County. We have gotten multiple phone calls from people living in ...

HANOVER COUNTY, Va. (WRIC) — Some Brightspeed customers in an area of Hanover County may have issues calling 911 due to an outage. At around 2:40 p.m. on Tuesday, April 15, a spokesperson for Hanover ...

A widespread broadband outage on Thursday, June 19, disrupted internet services across multiple US states. Internet users relying on CenturyLink, Quantum Fiber, Brightspeed, and other regional ...

PATRICK COUNTY, Va. (WDBJ) - Some people in Patrick County go days or even weeks at a time without phone service. “I feel let down,” said Dorothy Craig, Patrick County resident. “I just feel like they ...

HALIFAX COUNTY, Va. (WSET) — Today marks exactly three months since Brightspeed customers in Halifax County began experiencing issues with their landline service. Despite numerous attempts to resolve ...