Hundreds of customers are being refunded after insurance company Paymentshield failed to send important information about PPI policies. The Competition and Markets Authority (CMA) has issued ...

LONDON, Oct 4 (Reuters) - Royal Bank of Scotland (RBS) on Wednesday lost two lawsuits over unfair commissions that were charged to customers who were sold payment protection insurance (PPI), ...

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Banks will pay out “substantially less” compensation for hidden commission in car finance loans than they did during the Payment Protection Insurance scandal, according to Nikhil Rathi, chief ...

Your consumer problems solved. If you think we can help you, email us at consumer.champions@theguardian.com with details of what's gone wrong and how to contact you The ombudsman upheld my complaint, ...

HSBC have announced they have set aside a further £340 million for PPI redress costs, bringing the total PPI provisions across the banks to a staggering £10 billion. Last week Lloyds increased the ...

An estimated 16 million Payment Protection Insurance (PPI) were sold in the U.K. between 2005 and 2011. It subsequently emerged many were mis-sold, with some borrowers being wrongly told they had to ...

LONDON, Sept 26 (Reuters) - Britain's financial watchdog threatened higher fines and unannounced swoops on firms on Wednesday after a probe into the sale of payment protection insurance found firms ...

Consumer champion Brunel Franklin says the claiming of secondary payouts on Payment Protection Insurance (PPI) cases is looking like the next big PPI mis-selling scandal. Yet with the Financial ...

The latest refunds come after Lloyds self-reported three breaches of this order to the Competition and Markets Authority. A watchdog is urging anyone who believes they were mis-sold payment protection ...