Octopus, British Gas, E.ON, OVO, EDF customers told of new 90-day rule

Customers of companies such as Octopus Energy, British Gas, E.ON Next, OVO Energy, Scottish Power, and EDF have been warned ...
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Smart meter rules shake-up: why providers may be forced to pay you compensation over poor service and installation

Millions of customers may be able to get compensation if their smart meter is faulty or installation is delayed in the future after Ofgem proposed new rules for energy suppliers. Some households have ...