Software rivals Siebel Systems Inc. and PeopleSoft Inc. continued their separate pushes into the realm of mobile customer relationship management (CRM) last week. Both companies announced applications ...

Learn the top features offered in mobile CRM applications, plus how to use them, their benefits and which providers offer mobile apps. Benefits of mobile CRMs Drawbacks of mobile CRMs Enhances ...

Since 2009, the mobile subscriber base has experienced an annual growth rate greater than that of the Internet. The number of worldwide mobile workers will reach 1.2 billion by the end of 2013. Behind ...

The proliferation of mobile business apps and mobile-friendly systems is a direct reflection of what’s happening to the workforce itself: employees are bringing their devices to work, and bringing ...

The productivity of salespeople could jump with the upcoming release of native Microsoft Dynamics CRM applications for specific mobile platforms and put the software vendor ahead of some of its ...

Major enterprise software vendors are continuing their push into the realm of mobile customer relationship management (CRM) with the rollout of new or enhanced field service, sales and quality ...

Partnership will leverage Sybase's Unwired Platform to make business processes from SAP Business Suite 7's available on every mobile device SAP is teaming with Sybase to offer its business ...

Customer relationship management (CRM) applications have moved beyond being tactical tools for managing sales to become the primary means through which many organizations manage customer experience.

Legacy CRM systems may obstruct the path to business growth and enriched customer experiences. Modern CRM platforms, with a focus on customer retention and prospect conversion, are no longer optional ...