Generative AI chatbots and browsers, and traffic from social media platforms are driving growth in online sales, as U.S.

By putting payments inside an AI chat, OpenAI and Stripe have set off a race to control the future of e-commerce—forcing ...

Adobe predicts mobile, AI-powered shopping and social media to drive the season’s biggest shifts in consumer behavior. The post U.S. online holiday shopping expected to hit a record $253 billion ...

U.S. holiday online sales are expected to grow at a slower pace this year, according to projections by data firm Adobe Analytics released on Monday, as macroeconomic uncertainty continues to pressure ...

Online shopping has surged in recent years — and so have returns. The ease of clicking “add to cart” has led many consumers ...

There's almost no place to buy anything online these days but fortunately, ChatGPT is about to change all that. The ...

Consumers are scouring the internet for online deals as they begin to cap off the five-day post-Thanksgiving shopping bonanza with Cyber Monday. Even though e-commerce is now part and parcel of our ...

While online shopping remains undeniably convenient, many are beginning to wonder: Is it still fun? According to a new study from Criteo, 75% of consumers now see online shopping as purely “functional ...

NEW YORK -- When it comes to shopping, Kate Robertson is an online dream and a brick-and-mortar nightmare. When her last child fell asleep, the mother of five and full-time teacher sat in front of her ...

Recently, I wanted a new pair of leather sandals. I narrowed my search down to a few favorite pairs, then compared prices before scouring the reviews. An hour later, I was still pondering which pair ...

Joe Supan is a senior writer for CNET covering home technology, broadband, and moving. Prior to joining CNET, Joe led MyMove's moving coverage and reported on broadband policy, the digital divide, and ...