Some stores let you keep the returned item, and still get a refund. Here's why they do it.

Amazon customers now have a new location to drop off their returns. What to know about the new partnership.

If your Prime Day purchase doesn't meet your standards, here's how to get a refund and return the item for free. Macy is a writer on the AI Team. She covers how AI is changing daily life and how to ...

“Free returns” aren’t always free anymore: lots of retailers now deduct mail-in return fees, so your best move is in-store returns Fraud detection is getting smarter: retailers are using AI + image ...

Read the fine print on the gift receipt and check the return window. Make sure you have your photo ID with you because some retailers won't take your return without it. As the holiday season draws to ...

More than one third of gift-getters intend to return or exchange Christmas gifts, according to data aggregator Civic Science, and if you're one of those people, you'll need to know the Christmas gift ...