Part 1 in this series covered defrost cycle problems in heat pumps. Now, let's discuss the second major winter issue: heat pumps stuck in one mode. The customer calls and says the system won't switch ...

BEST PRACTICES: Document and add service information on the invoice: customers appreciate knowing what happened, and then there are records if questions come up later. April 28, 2026 Part 1 and part 2 ...

If you're considering using a ground source heat pump to heat your home, you could be wondering what type of ground source heat pump problems you may encounter. Or, perhaps you have one and have a few ...

Clicking, buzzing, rattling, banging, grinding, hissing and whistling noises each point to specific problems, ranging from ...

"This is a known issue in this specific batch of water heaters." ...

Few things are more disruptive than a heat pump that stops working when you need it most. One morning it's keeping your home ...

Heat pumps electrify your heating and cooling to be more efficient. New technology could solve one of their lingering problems. Jon covers artificial intelligence. He previously led CNET's home energy ...

Humble heat pumps are having their moment. Last year, Americans installed 4 million of the ultra-low-carbon heating and cooling appliances — beating out gas furnaces for the first time. In Europe, ...

In June 2024, my wife and I moved to Pembrokeshire and we needed to upgrade the heating in our new home. Because of the strong government messages about moving away from gas and oil, we bought a heat ...