In this month’s troubleshooting problem, we have a customer who can only tell us that the equipment that serves their small office “isn’t working.” When you arrive, you confirm that the building ...

Bob is a service technician who is well trained and nationally certified. However, he has sometimes suffered from the same confusion that all technicians occasionally do — the facts that he gathers ...

If you're considering using a ground source heat pump to heat your home, you could be wondering what type of ground source heat pump problems you may encounter. Or, perhaps you have one and have a few ...