If there’s one department that gets labeled as complicated, it’s usually IT. Information technology departments deal with complex systems and detail-oriented tasks that other groups within large ...

– Respond promptly to IT service requests and incidents raised via phone, email, or the Freshservice ticketing system. – Provide first- and second-level support and troubleshooting for hardware, ...

– Respond promptly to IT service requests and incidents raised via phone, email, or the Freshservice ticketing system. – Provide first- and second-level support and troubleshooting for hardware, ...