How to Handle Social Security Customer Service Problems

If you have questions about your Social Security payments, you might need to contact the Social Security Administration for ...
AOL

9 top customer service challenges — and how to overcome them

It’s a shame that customer service doesn’t always get the respect and attention it deserves because it’s among the most important ingredients in any business’s success. There’s no better marketing ...
CMSWire

4 Contact Center Problems That Are Costing You Customers

High contact center turnover, fragmented information and outdated platforms share a common fix: invest in the people doing the work.

Analysis: Wendy's kiosks create a customer-service problem

While automated ordering and artificial intelligence-based customer service solves problems when it works, not having a human ...
kcra.com

Middle Class Tax Refund had problems with customer service and fraud, audit finds

WITH WHAT TO WATCH FOR TONIGHT. TROUBLES, TRACKING FRAUD, UNANSWERED CALLS AND FRUSTRATED CALIFORNIANS TODAY, FOR THE FIRST TIME, WE’RE GETTING ANSWERS ABOUT WHAT HAPPENED WITH THAT MIDDLE CLASS TAX ...