Partnership combines ServiceNow’s leading AI and CRM capabilities and Devoteam’s industry-leading services to transform customer, agent and seller experiences “Customer expectations that businesses ...

AI is making a seismic impact on how business gets done, and CRM has been no exception to its influence. For some time, AI has been making waves in the customer relationship management (CRM) industry, ...

As someone who has conversations with businesses about digital transformation every day, I hear one question come up more than any other: Where do we start? It’s a deceptively difficult question to ...

WESTPORT, Conn., Jan. 12, 2026 /PRNewswire/ -- Zaelab, a leading consultancy of business-to-business ("B2B") digital transformation, today announced executive appointments that strengthen the firm's ...

Distributors can automate orders and boost customer interactions—with zero license fees with a software suite that plugs right into ERPs like DMSI and Epicor. It’s not just tech—this is midmarket ...