For most of us, telling someone you appreciate them is easy, but knowing what to say back can actually be a whole lot trickier. Turns out, there are actually lots of ways to respond to "thank you" ...

DEAR MISS MANNERS: I work in a customer service role. I often have people thank me, and I know the appropriate response is “You’re welcome.” However, I often have clients express gratitude without ...

Nothing annoys like doing a good deed—say, opening a door or letting someone cut in front of you to keep up with their group—without receiving any acknowledgment. And that’s exactly when it’s most ...