BEULAH — Benzie County 911 dispatchers are using artificial intelligence to help train for emergency calls, with a simulated system designed to recreate everything from medical emergencies to ...

Couple advocates for dispatcher CPR training Local News This Valentine’s Day, one Hilliard couple is crediting a 911 dispatcher’s specialized training to help them continue their love story. Now, they ...

The Kentucky Department of Criminal Justice Training’s Public Safety Dispatch Academy has graduated 17 new dispatchers to begin answering the call to aid both citizens and law enforcement officers of ...

The Fresno County Superintendent of Schools recently unveiled the state’s first mobile 911 dispatch training center. It’s for students in a career technical education program, and it travels to high ...

The artificial intelligence technology will evaluate call recordings based on standards set by dispatch center supervisors.

APCO International offers specialized, affordable training for public safety communications professionals, from foundational skills to advanced certifications. Courses cover critical topics like ...