The 2025 J.D. Power U.S. Electric Vehicle Experience Public Charging Study has found the lowest incidence of failed charging ...

According to J.D. Power, just 14% of EV owners say they visited a charger without successfully charging their vehicle, the ...

For both Level 2 and DC Fast Charging networks, Tesla tops the rankings in the J.D. Power 2025 U.S. Electric Vehicle ...

Fewer EV drivers have to deal with broken chargers, but owners aren’t thrilled with the costs, especially at Tesla Superchargers.

A recent study explores the brands which bake satisfaction right into their recipe, and we try and deduce why motorists are happier than ever before.

How J.D. Power Got Established While the privately owned company is now one of the most recognized market intelligence brands in the world, J.D. “Dave” Power III built the company from the ...

A new report from J.D. Power found customer satisfaction with public Level 2 charging is down 16 points to 617 on a 1,000-point scale, the lowest level since the study began in 2021.

According to the JD Power US Auto Insurance Study released June 11, the average overall satisfaction score for companies with the highest level of trust among their customers is 917 of a 1000 ...

Since 1968 J.D. Power has been ranking cars based on consumers’ actual driving experiences. The J.D. Power rating system bases itself on an independently funded and unbiased survey taken by v… ...

J.D. Power has tweaked its methodology over the years and now the company is adding new, hard data to its toolbox. The company announced Monday it acquired the data and predictive analytics ...